RPA: the importance of investing in this solution

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31 de May de 2023

In the current tech scenario, companies are constantly searching for innovative solutions to optimize processes and boost operational efficiency and productivity. One of these solutions is RPA – Robotic Process Automation, which has been gaining prominence as a great ally of companies seeking results out of the curve. In this article, divided into two parts, we will explore the importance of investing in RPA, discuss its role within companies, and address how this solution can transform business processes by improving process quality, reducing costs, increasing productivity, and fostering creativity.

Robotic Process Automation (RPA) has revolutionized how companies carry out their daily activities. It is a solution made by software robots to automate business processes, reducing human errors, increasing efficiency and productivity, and freeing employees for more strategic tasks. This technology has proven extremely useful in many industries, including retail, where it can improve the efficiency and productivity of operations.

Robotic automation is a journey with essential parameters and steps that every company, regardless of its size, needs to incorporate, taking into account its own time and progress, thus aligning metrics to achieve more successful results. With it, you can perform data entry, information extraction, simple decision-making, reporting, and data reconciliation. Thus, they can learn and adapt to process changes, becoming increasingly efficient over time.

One of the main features of RPA is its ability to integrate with legacy systems and existing applications without the need to modify the source code of these systems. This characteristic allows companies to leverage their existing software and infrastructure investments, avoiding costly and complex alterations. Additionally, the solution offers flexibility as it can be easily adjusted and scaled to handle increasing volumes of new processes or work. It can also be programmed to work with other enterprise systems and applications.

Another considerable aspect of the RPA concerns its ability to improve process governance and its compatibility. The tool can perform tasks consciously, following the previously established regulations and rules in a specific and organized manner, reducing the risk of violations and errors. In addition, every robot activity is recorded in detail, enabling complete auditing and traceability of the actions performed. As a result, it assists accountability and transparency within the company, reinforcing harmony and control of external and internal policies.

One of the main advantages of RPA is its ability to perform repetitive and low-value-added tasks, freeing employees to focus on more complex tasks with higher strategic value. In addition, process automation through RPA can result in significant cost savings, as it is possible to reduce the number of employees required to perform specific tasks.

In the second part of this post, we will explain how RPA can be implemented in business and the advantages of applying this solution, as well as evaluate how robotic automation is transforming internal and external processes of companies.

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